Acceptable Use Policy

1. Overview

PagerSchedule is a scheduling platform used by professionals, teams, and businesses around the world. We want to ensure it remains a safe, reliable, and trustworthy platform for everyone. This policy sets out what is and is not allowed.

These rules apply to your use of the PagerSchedule application, your public booking pages, any integrations you create, and any content you submit to the platform.

2. Prohibited Uses

You must not use PagerSchedule to:

Communication and Messaging

• Send spam, bulk unsolicited messages, or communications that violate applicable anti-spam laws (including the UK Privacy and Electronic Communications Regulations, EU Directive 2002/58/EC, and CAN-SPAM)
• Send commercial messages to individuals who have not consented to receive them
• Use automated tools to send mass communications to contacts without their consent

Harm and Harassment

• Harass, threaten, intimidate, stalk, bully, or harm any individual
• Defame, abuse, or discriminate against individuals based on protected characteristics including race, gender, sexual orientation, religion, disability, or nationality
• Incite violence or hatred against any person or group

Illegal and Harmful Activities

• Process illegal transactions, including the sale of illegal goods or services
• Facilitate money laundering, fraud, or other financial crimes
• Violate any applicable local, national, or international law or regulation
• Violate any third party's intellectual property, privacy, or other legal rights
• Promote or facilitate illegal activity of any kind

Technical Abuse

• Attempt to hack, probe, or gain unauthorised access to PagerSchedule systems, networks, or data
• Upload, transmit, or distribute malware, viruses, ransomware, or any other malicious or harmful code
• Scrape, harvest, or collect data from PagerSchedule without our prior written permission
• Circumvent any rate limiting, authentication, or access control measures
• Conduct denial-of-service attacks or otherwise attempt to disrupt or overload the platform or its infrastructure
• Reverse-engineer, decompile, or disassemble any part of the Service
• Use automated bots or scripts to interact with the platform in ways not permitted by our API documentation

Identity and Deception

• Impersonate any person or entity, including PagerSchedule employees, or misrepresent your affiliation with any person or entity
• Create accounts using false or misleading information
• Use another person's account without their authorisation

Data and Privacy

• Collect, store, or process personal data through PagerSchedule in violation of applicable data protection laws (GDPR, UK GDPR, CCPA, etc.)
• Use booking form questions to collect sensitive personal data (such as health information, financial data, or government ID numbers) without appropriate legal basis and safeguards
• Share or publicly post other users' personal data without their consent

3. Booking Page Rules

Your public booking page is visible to anyone you share it with. Your booking page must not:

• Contain illegal content of any kind
• Mislead or deceive visitors about the nature of the services being booked
• Collect personal data through booking form questions for purposes other than those disclosed to the person booking
• Display content that infringes third-party intellectual property rights
• Contain offensive, discriminatory, or threatening content
• Be used to conduct phishing or social engineering attacks
• Impersonate a legitimate business, service, or individual

4. API Usage

If you use the PagerSchedule API, you must also comply with our API terms. In addition to the above rules, API usage must not:

• Exceed published rate limits or attempt to circumvent them
• Be used to build competing scheduling products or to re-sell PagerSchedule functionality without our written agreement
• Be used to access data belonging to other users

5. Enforcement

We take violations of this policy seriously. Depending on the severity and nature of the violation, we may:

• Issue a formal warning
• Temporarily suspend your account while we investigate
• Remove specific content or disable specific features
• Permanently terminate your account without refund
• Report the activity to relevant law enforcement authorities or regulatory bodies
• Pursue legal action where appropriate

Where practicable and appropriate, we will give you notice and an opportunity to respond before taking enforcement action. However, we reserve the right to act immediately in cases involving serious harm, illegal activity, or security threats.

6. Reporting Abuse

If you become aware of a violation of this policy — including spam, harassment, or illegal content — please report it to:

• Email: abuse@pagerschedule.com

We investigate all reports and will take appropriate action. We may not be able to disclose the outcome of our investigation, but we take all reports seriously.

7. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Material changes will be communicated by email with at least 30 days' notice. Continued use of PagerSchedule after changes take effect constitutes your acceptance of the updated policy.

8. Contact

Questions about this policy? Contact us at legal@pagerschedule.com.